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Category Archives: Life Reflection
The In-Person Experience
I love Bruce Tempkin’s post today commenting on his in-person concert experience with his daughter. He relates this experience to his passion – creating the customer experience. http://experiencematters.wordpress.com/2013/07/26/the-power-of-in-person-experiences/ It reminded me of my daughter making plans to visit her uncle … Continue reading
We live in a world of two truths: isolation and connection
DIGITAL ISOLATION “The other day I passed a young woman who was texting and crying, bending intently over her phone as strangers brushed past her on the sidewalk….My normal first impulse – and, I think, most people, even in Boston–would … Continue reading
Moving Experiences
Falling into the land of “where’d I put that” is the normal result of moving – whether 180 miles away or 18 miles down the road. Now that the boxes are gone, books shelved, and kitchen somewhat in order, it’s … Continue reading